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Tri-Town Transcript Boxford-Middleton-Topsfield Vol. 39, No. 27 Thursday, July 9, 1998
“The house from hell”
BY ETHAN FORMAN TRANSCRIPT STAFF
Cheryl Varney points to a kitchen radiator cover to show why she and her family want to rip down what they call the “house from hell.” The inside of the cover is blackened by soot. “No. 2 fuel oil,” she says. “that’s what we’ve been breathing in since last August.” The Varneys have moved into a trailer in their front yard and want to demolish their Brookside Road home rather than spend one more night in a house they claim has been contaminated with soot and solvents. “We won’t have long-term damage from living in this house,” says Cheryl Varney. She and her husband, Robert, fear for their health of their children, ages 12, 10, 8, 6. The family also includes two ferrets, an Akita dog, a parrot, a cat and a number of tropical fish in a large tank. The Varneys claim they had a lax home inspection, and the seller failed to disclose the soot that the Varneys suspect was the result of a furnace blow-back in 1997, in which the exhaust pipe was blown off the furnace by an internal explosion in the furnace. The house was filled with soot that plumed out of the furnace, they claim, which, despite cleaning, permeated into the walls and insulation. The family plans to file a multi-million dollar lawsuit this week, Cheryl Varney says. An attempt to reach the Varneys attorney was unsuccessful, but the family blames the home inspection company, the realty company and the previous owner.
“They all came here, stood in this cellar, and denied it to my face” that the home had a problem, Varney says of a visit last October by the former owner, an attorney for the real estate company and the two listing brokers. Varney says representatives for the home inspection service declined to attend that meeting. To make their case, the Varneys have compiled a binder full of documents, have had an air quality test done on their home and have stored sponges used to clean their walls in plastic bags. The sponges appear to be blackened by soot. But some on the other side of the case, including the home inspection company and attorneys for the former owner and the real estate agency, say there is no compelling reason to tear down the structure, except to make headlines. The Varneys want their case heard in the newspapers, rather than in court, says William Hunt, a Cambridge attorney for the former owner Janice Scibelli. He denies there was any problem with the home that would require it be torn down. “This is silly,,,that didn’t happen” says Hunt, of the law firm Clark, Hunt and Embry of Cambridge, when asked if there had been a blow-back of the furnace. Hunt, who said he has read one newspaper article on the subject, said,” Everything I have read I am under whelmed by.” Local officials do not believe the house should be destroyed, he added. “I think everyone is jumping the gun on this like crazy,” Hunt said. Elizabeth Lampus, the vice president of Middleton Real Estate, which handled the sale, referred all calls to the company’s attorney, Owen R.O’Neil of Cogavin and Waystack of Boston. O’ Neil charges the Varneys with attempting to extort money from the company “by threatening it with frivolous litigation,” in a June 12 letter provided by the Varneys. The real estate company did not entice the seller “to make any false or misleading statements.” O’Neil wrote. Robert Varney said he is “neither a liar, an extortionist or a thief.” “There is absolutely no evidence, no evidence, Middleton Estate new about any problem with that house, whether caused by the furnace or otherwise. “They were simply real estate brokers,” O’Neil said. The Varneys have not provided “one ounce of evidence otherwise,” he said. From what he has read, he said the Varneys are “overreacting.” The broker and the seller had a business relationship. and O’Neil said, he has no reason to doubt the former owner’s claim that nothing ever happened in the house that would have contaminated it. Matt Simpson, president of Black Paw Home Inspection, said the Varneys “haven’t given us any evidence” as to why they have to tear their home down. Black Paws air quality test showed “no harmful levels” of chemicals, and he said there is “no cancer problems in this house,” as the Varneys claim. Simpson said his inspectors cannot see through walls. “We don’t have x-ray vision; we are not supermen.”
The agreement the Varneys signed with his company stated the inspectors do not inspect air, soil, or water. They do “a visual examination.” Simpson said he feels bad about the Varneys plight. But they had six weeks before the closing to read the report, which mentioned a scorch mark behind the furnace. Simpson said. The Varneys claimed that the mark showed a problem with the house that should have been found during the inspection.
42 Brookside Road According to the Topsfield Assessor’s office, 42 Brookside Road is assessed at $273,000, has four bedrooms, two and half bathrooms and was built in 1978. It was previously owned by Anthony and Janice Scibelli, town records show. Anthony Scibelli is deceased. A woman identified herself as Janice Scibelli’s daughter said in a phone conversation from Maine that neither her mother nor the family would comment on the matter, and referred all questions to their attorney. The Varneys, who moved to the home last August from Peabody, are awaiting bank approval on a loan to build a new home before tearing down the structure. A six-month trailer permit was issued to Robert Varney on Thursday, July 2, according to the Topsfield Building Inspector’s Office. A note on the trailer permit declares it invalid if a demolition permit is not issued within two weeks. The building inspector is expected to issue the permit July 13. The Varneys are not sure when they can tear down their home. O’Neil wrote the Varneys July 2 informing them an air quality consultant would inspect the home July 8.
Plumber finds soot first It all started, the Varneys said, when a plumber, who is also a Danvers firefighter, noticed evidence of a scorched beam in the ceiling above the furnace in the basement while installing a water tank on August 11,1997, the day the family moved in. The couple closed on the house July 31. The plumber, who did not want to be named but works for Wells Plumbing & Heating of Topsfield, says he found evidence of what appeared to be a burner blow-back. Henry Wells, his boss, says it looked as though the exhaust pipe of the furnace fell off. The Varneys say they do not know the full truth about what may have happened to the home. The seller’s description of the property, a standard form provided by the Massachusetts Association of Realtors, signed by Scibelli, states there is no problem with the oil furnace. The Varneys claim there is no permit on record for the furnace. The Varneys then got information from a local plumbing contractor, not Wells, who gave them a receipt showing that he was there to “unplug soot” on May 18, 1997. Scibelli’s attorney said he was unaware of this receipt.
The Varneys’ insurance company paid $10,000 to clean the house. Cheryl Varney says the insurance company refused to pay any more when it discovered the soot was a pre-existing condition. “I’ll never feel safe in this house, this is what is seeping through the walls,” said Robert Varney. The Varneys said they learned the extent of the problem when they remodeled the bathroom last fall and found the insulation there inundated with soot. After punching holes in the walls around their home, they say they found evidence of the soot had traveled from the basement to the attic. The Varneys paid for an air quality test and, two of the four gasess detected were dichloromethane, which is found in solvents, and xylene, a component of fuel oil. The level of dichloromethane was more than 100 times the workplace standard for an eight-hour exposure, said Robert Varney, who owns his own high tech manufacturing business. Topsfield health agent Leo Cormier inspected the home. It appears the burner was repaired in May with no notice to the Fire Department or an insurance company, he said. Cormier found a piece of charred insulation and a glove buried at the back of the property, the Varneys said. Cormier said the information about the air quality has been forwarded to the department of public Health, and the state has said there is not enough evidence to render a judgment as to whether the home is a hazard. Cheryl Varney said her goal is not to win a big settlement. It is to get laws regarding home inspectors changed and to get answers about what went on in the home. “The truth will come out in court,” she said.
Varneys sue for $500,000-plus Begin to demolish home BY ETHAN FORMAN TRANSCRIPT STAFF
Robert and Cheryl Varney filed a lawsuit in Essex Superior Court July 15 against the former owner, the home inspection company, and the real estate agency they allege sold them a contaminated home on 42 Brookside Road in Topsfield.
The Varneys, who now live in a trailer in their front yard, have started tearing down their home, after obtaining the necessary demolition permits from the town.
The Varneys are seeking in their lawsuit more than a half million dollars in damages to replace the home, remove toxic waste, and take care of their living expenses. They also hope to be compensated for personal injuries and emotional distress, they said. Two of the attorneys for the defendants in the case argue there is no need to tear down the home, and the lawsuit is frivolous with scant supporting evidence, The attorneys say they have yet to be served formally with the civil suit.
The house, which the Varneys bought for $300,000 on July 31, 1997, is contaminated, the Varneys say, with soot and solvents from a prior furnace blow back that filled the house with oily soot in May 1997 or before.
The Varneys say solvents were used to clean the home and cover up the damage. Their own air quality results showed elevated levels of a solvent, dichloromethane, also known as methylene chloride, in their home.
The U.S. Environmental Protection Agency list the chemical as a “probable human carcinogen,” according to a letter contained in the lawsuit from the Howard S. Wensley, director of the Department of Public Health’s Division of Community Sanitation. The reported concentration of methylene chloride in the Varney home was 100 times lower than the reported concentration “that produces effects in either animals or humans,” Wensley wrote.
The Varney’s lawsuit states soot and smoke damage “had been negligently covered with chemicals that included carcinogens.”
Home Inspection Company stands by work
The home inspection company, Black Paw Home Inspection Inc., is charged with negligence in their inspection of the property.
Black Paw is also being charged with breach of contract, the negligent infliction of emotional distress and the violation of state law regarding deceptive trade practices.
Black Paw Home Inspection, Inc. attorney James Rogal said his client requested the Varneys not tear down the home, but he had not sought a court order
“My client believes it’s totally without merit,” Rogal said of the lawsuit. The home inspection company owner “stands by his work” and has a good reputation within the home inspection industry, he added.
It appears the Varneys have other motives, Roagal said. The attorney, who lives in Topsfield, said he has heard the Varneys wanted to put an addition on their home, and for a number of reasons, could not. “They would like to build another house and would like someone to pay for it other than themselves,” said Rogal, who said he could not reveal his sources.
“That is altogether false. If this was caused by us, our insurance company would pay for it,” Robert Varney said. Varney said his insurance company found the damage to their home and been preexisting.
Robert Varney said he had a plan to remodel the basement, bathroom and garage, but that was put on hold when the extent of the damage was discovered.
The bank as agreed to fund “80 percent of what I need,” Robert Varney said. The Varneys intend to borrow against their children’s $150,000 college fund to pay for the rest of the home’s reconstruction.
The lawsuit filed by the Varneys’ attorney, David Rifkin, on July 15 charges the former owner, Janice Scibelli, with deceit, breach of warranty in a misstatement about the home’s condition, and the intentional and negligent infliction of emotional distress. An attempt to reach Scibelli’s attorney was unsuccessful. Rifkin was reportedly out of the country until July 27.
The suit charges Middleton Real Estate Co., Inc.’s employees “conspired with (former owner) Janice Scibelli to hide said damage. The suit also charges Middleton Real Estate with negligent and intentional infliction of emotional distress, negligence, and violation of state law regarding deceptive trade practices. Under state law, damages awarded could be tripled.
Middleton Real Estate attorney Owen O’Neil said he has seen a copy of the suit, but his client has not been formally served.
He said the wording of the suit is vague. “There is nothing specific. Look at the language, there is no factual basis for their claims,” O’Neil said.
If the Varneys are relying on a seller’s disclosure form, which states there had been no problems with the furnace, then that is scant evidence against the broker, O’Neil said.
Real estate brokers rely on other parties to make a disclosure. There is no evidence Mrs. Scibelli did anything wrong,” O’Neil said.
“I haven’t seen any reports, which show this drastic demolition of their house was necessary and I think it’s a shame, a wasteful shame,” O’Neil said.
Robert Varney said the opposing attorneys’ “eyes will pop out of their heads” when they see the evidence.
Claims add up to more than $500,000
In the Varney lawsuit, the largest claim for damage is the $365,000 cost to replace the home. In all, the damages sought total $548,260.
The Varneys are also seeking $12,000 for moving and storage fees; $46,500 to pay for improvements on the home to date, such as plumbing, fencing, and bathrooms, until the discovery of damage; $15,200 for a partial remodeling of the basement; $30,000 for “substitute living” in Topsfield ----a trailer parked in their front yard; $9,800 for moving in and out of the trailer; $28,785 for the removal of toxic waste; $3,800 for permits to remove and replace the home; $2,500 for a storage trailer ; $2,455 for new electrical service ; $1,880 for a five day hotel stay ; $500 for the removal and reinstallation of a satellite dish ; $8,000 for the cleaning of contents removed from the home ; $400 to remove and reinstall an ISDN phone line ; $8,890 to install, remove, and then reinstall an alarm system, and $500 to have the home’s flue pipes cleaned.
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Couple sue home inspector over unseen fire damage
By JULIE MANGANIS
News staff
SALEM -- A Topsfield couple is suing a home inspector who allegedly failed to notice that the house they bought on Brookside Road two years ago had been extensively damaged by fire, and that that damage had been covered up with potentially dangerous chemicals.
Robert and Cheryl Varney bought the house after an inspection by Matthew Simpson of Black Paw Home Inspection, in July, 1997.
They have already filed a suit against the former owner of the house, who also allegedly assured them that there had never been any fire damage to the property.
Soon after moving in, the suit alleges, the couple discovered that the house was contaminated with soot and smoke damage throughout, and that it had been covered over with carcinogenic chemicals.
The Varneys now believe that there was more than one fire at the home, one as recently as May 1997, when the house was on the market.
When they contacted Simpson about the situation, they allege in the suit, they expected him to file a claim with his insurance company, and that they would quickly be reimbursed for the cost of having the house cleaned and repaired.
However, according to a letter filed along with the suit, Monticello Insurance Company told them they would not honor the claim because Simpson never notified them when the Varneys originally complained, two years ago.
The Varneys' attorney, David Rifkin, also tried to resolve the matter with Simpson in April, apparently without success. In a letter to Simpson, also attached to the suit, Rifkin put the estimated damages at more than $500,000.
A message left for Rifkin was not immediately returned, and the Varneys could not be reached for comment.
Suit Over home called Groundless By JULIE MANGANIS News staff TOPSFIELD ---- While the attorney for a home inspector who is being sued over his alleged failure to notice smoke and fire damage in a Brookside Road home is saying the suit is groundless, the Owner of the home said she and her husband have no other recourse by court.
Last week, Robert and Cheryl Varney of 42 Brookside Road, filed suit in Salem Superior Court against Matthew Simpson, the owner of Black Paw Home Inspection Inc., a Wakefield home inspection service.
The Varneys had already filed suit against the company, as well as the former owner of the home and the real estate agency that sold the house, which has since been demolished and replaced. Those suits are still pending.
The newest suit alleges that Simpson’s inspector failed to discover that the walls of the home contained high amounts of soot, which had been cleaned from the outside with allegedly carcinogenic chemicals.
The inspector also allegedly did not point out charred joists in the basement of the house.
Simpson never filed a claim with his insurance company when he was notified of the problems. Now, the insurance company is denying coverage of the incident because Simpson did not immediately report the claim.
The Varneys believe the sot and the charring were the result of at least one fire.
Simpson, through his attorney, James Rogal, said the cause of the soot was a faulty furnace, and the charring is due to a plumber’s torch used to repair the furnace and heating system.
“There was never any fire at the house.” said Rogal. “Nothing in that suit is true as far as we’re concerned.”
While Rogal concedes there was soot inside the house, he says there is no proof as to when that happened.
As for the chemicals, Rogal said there is no evidence that the levels of chemicals such as Methylene chloride, were dangerous to anyone living in the house, and no evidence that the family has become ill.
Cheryl Varney disagrees. She said the couple and their attorney have experts who will testify that the house was dangerously contaminated by the chemicals used to clean it. “It’ll all be proven in court,” said Cheryl Varney.
As for why Simpson never notified his insurance company of the Varney’s initial claim, Rogal said that is because Simpson did not consider the claim to be legitimate and did not want his insurance rates to rise.
“They receive enormous amounts of merit less claims,” said Rogal. “To report every one of them would affect his rates negatively.”
But Cheryl Varney believes that is what insurance is for.
“His client is the one who chose not to put the claim in on his insurance,” said Varney.
Rogal said the Varneys have “a personal vendetta, it seems to me against Simpson”.
Cheryl Varney said she was threatened by Simpson shortly after testifying last year at the State House hearing on legislation that would regulate home inspections in the state. As a result of that alleged threat, Varney said, she obtained a restraining order.
Rogal said that the allegations of threats are also groundless and that the Varneys have simply overreacted to the situation. Cheryl Varney disagrees.
“If you can’t live in your home and feel safe, where can you feel safe?”
New law requires licenses for home inspectors
By STEVE LANDWEHR
News correspondent
Their ads cover nearly an entire sheet of the Yellow Pages. Some tout their professional affiliations, years of experience or quality of work. Others simply provide their company name and the service they offer: home inspections.
Until now, that ad may have been their only qualification to perform a competent physical examination of the single largest investment most people make in their lifetime.
No statute forced them to register with the state. No uniform standards of practice or licensing requirements existed. No law required them to carry insurance to protect homebuyers if their inspections failed to disclose defects.
Worst of all, even if their negligent inspections had disastrous results for the buyer, nothing prevented a home inspector from declaring bankruptcy to avoid paying a judgment against him. In one case, a home in Shirley judged to be in "normal" condition for its age by a home inspector had to be demolished nine months after its purchase because it was in an advanced stage of decay.
But homebuyers will finally have some protection from such fly-by-night operations.
At a ceremonial Statehouse signing on Tuesday afternoon, Gov. Paul Cellucci made Massachusetts just the seventh state in the nation to require home inspectors to be licensed by the state.
The four major provisions of the law will:
Establish a board of registration of home inspectors within the Division of Registration.
Require home inspectors to carry at least $250,000 in errors and omissions insurance.
Prohibit direct referrals by real estate brokers.
Develop a public education campaign about the home inspection industry through the Office of Consumer Affairs.
State Sen. Cheryl Jacques, D-Needham, chairwoman of the Senate Post Audit and Oversight Committee, was the lead sponsor of the bill. The problem with lack of regulation was brought to her attention by a constituent in Natick.
"Ironically, he was a home seller, not a buyer," Jacques said. "He told me he had lost the sale of his house when an inspector came up with a long list of problems. He lost a second sale when another inspector dismissed most of the problems the first inspector found, but came up with another long list of completely different problems.
"He asked if the state had any regulations governing home inspectors, so I went back to the committee and we began a seven-month review of the industry. We were stunned to find out that anyone could call themselves a home inspector; even me, and I know nothing about home construction."
During its review, the oversight committee heard numerous harrowing tales from homebuyers who were burned by unscrupulous or unqualified inspectors.
One of those buyers was Robert Varney of Topsfield. Varney and his wife, Cheryl, purchased a home on Brookside Road in July of 1997, and were assured by an inspector that it was in good condition. But as soon as the couple moved in, it was obvious there was something very wrong with the house.
"Literally, as the moving truck was driving away, we knew we had a serious problem," Cheryl Varney said. "The basement had been, conveniently, very dark when we had been in the house earlier. When we started moving in, we saw all of the walls were covered with soot."
When the Varneys began tearing out walls for a bathroom renovation the following year, the extent of their problem became clear: The insides of the walls were also covered with soot, from what Cheryl Varney believes was a "catastrophic event" with the oil burner.
Although their insurance company paid for a massive cleanup, the Varneys were still finding soot oozing out of the walls after it was completed.
And when an air-quality test disclosed the presence of xylene and benzene in their home, and dichloromethane, (a chemical commonly found in solvents that are used to break down oil) -- at 100 times the level the DEP considers safe -- the couple razed their home in July of 1998 and built a new one.
"The system failed us; it's too late for us," Cheryl Varney said. "We can't ever foresee buying another house as long as we live and I'm serious about that. This was such a nightmare. Unfortunately, we're not alone in facing this dilemma; ours was just the extreme case. That house was never a home, it was just a house -- the house from hell."
The Varneys have filed a lawsuit against the home inspector and the president of the company where he worked.
Insider support
Many home inspectors are glad the state will be overseeing their industry, believing it will lend credibility to a profession that has been unregulated for too long.
"There are a lot more inspectors out there than I'd like to name who don't have the experience or the background they need," said Bill Goddard, owner of Goddard Associates Home Inspections of Marblehead.
Goddard is treasurer of the New England Chapter of the American Society of Home Inspectors, the oldest professional association of home inspectors in North America. The state's new law was patterned in part on ASHI's standards, which Goddard called "the toughest out there.
"We have about a 40 percent failure rate on our exam, it's not an easy test, by any means."
Before issuing a license to its members, ASHI requires they conduct 250 inspections under the supervision of a licensed inspector, and pass a rigorous test covering all phases of a home inspection. Members also have to take continuing education courses to maintain their license in good standing.
Under the new state guidelines, there will be a provision for grandfathering current inspectors. The board of registration will set general requirements for those licenses.
Anyone new to the business must pass an exam, keep up with changes in the industry, and complete 100 inspections under the supervision of a licensed inspector.
Goddard said he's disappointed the state is only requiring prospective inspectors to complete 100 inspections instead of 250. He also thinks everyone should take the test instead of grandfathering some.
"I don't think that's stringent enough to protect the public," Goddard said.
Jacques said the lower standard of 100 inspections was adopted because many inspectors in western Massachusetts, where real-estate transfers occur less frequently, only work part time, and they would have had difficulty meeting the tougher requirement.
Real estate agents are also happy to have licensing requirements set by the state, said Joan Logan, manager of the Beverly, Gloucester, Manchester and Hamilton offices of Coldwell Banker-Hunneman.
"This won't impact the people who do a good job, and it weeds out people who shouldn't be in the business, she said. "Anytime anyone gets licensed, it's a good thing."
The board of registration is scheduled to be named by next September, and the law will go into effect in May 2001. Until then, Cheryl Varney advises homebuyers to be very cautious when selecting a home inspector.
"Don't accept a referral from a real estate agent; talk to other people who have had homes inspected recently," she said. "Our Realtor handed us a brochure and we just called that company. The owner of the company was licensed by ASHI, but the inspector who looked at our home wasn't -- make sure the person who is in your home is licensed by ASHI.
"But if any good can come of our problems, this bill is it. We're thankful other people won't have to go through what we went through."
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Docket No.: 99-2159-D Parties: CHERYL VARNEY and ROBERT VARNEY, Plaintiffs vs. MATTHEW SIMPSON, Defendants County: ESSEX, ss. MEMORANDUM OF DECISION AND ORDER ON DEFENDANT’S MOTION FOR SUMMARY JUDGMENT
In July 1997, the plaintiffs, Cheryl and Robert Varney (“the Varneys”), purchased a home in Topsfield from Janice Scibelli. Before closing on the purchase of their home, the Varneys retained Black Paw Home Inspection, Inc. (“Black Paw”) to perform a home inspection. The Varneys allege that, after they purchased this home, they discovered that there was soot and smoke damage throughout the house that had been covered up through the use of chemicals containing carcinogens. The Varneys subsequently filed suit in July 1998 against Scibelli, Black Paw, and Scibelli’s real estate broker – Middleton Real Estate Co., Inc.– to recover the damages resulting from their purchase of an allegedly damaged and contaminated home (“Varney I”). The defendant Matthew Simpson (“Simpson”), the President of Black Paw, was not originally named as a defendant in Varney I. On August 4, 1999, the Varneys moved to amend their complaint in Varney I to add Simpson as a defendant, and to add claims against him alleging fraud and breach of contract. On September 8, 1999, Judge Nancy Merrick denied the motion to amend on two grounds: (1) the untimeliness of the motion; and (2) that “allowance of this motion is futile since amended complaint fails to state a claim.”
Unable as a result of Judge Merrick’s Order to add Simpson as a defendant in Varney I, the Varneys filed a second complaint with Simpson as the lone defendant (“Varney II”), alleging fraud and breach of contract as they had in Varney I and adding a third claim of violation of G.L. c. 93A. The defendant Simpson now moves for summary judgment as to the three claims in Varney II. For the reasons stated below, Simpson’s motion for summary judgment is ALLOWED as to the fraud and breach of contract claims and DENIED as to the G.L. c. 93A claim.
DISCUSSION
The gist of the allegations in Varney II is that Simpson advertised Black Paw to be a “fully insured” home inspection company. However, when the Varneys brought claims against Black Paw in Varney I, Simpson refused to submit the claim to Black Paw’s insurer or to give the insurer notice of the existence of these claims. As a result, Black Paw’s insurer disclaimed coverage because of Black Paw’s alleged failure to comply with its Insuring Agreement, which required timely notice of such claims. The Varneys claim that Black Paw, without such insurance coverage, will be unable to pay the anticipated judgment from Varney I because Black Paw is “a vastly undercapitalized entity” and seeks damages from Simpson equal to the uncollectible amount.
The facts regarding insurance coverage are not greatly in dispute. Simpson admits that Black Paw advertised in several newspapers in 1997 that it was “fully insured.” He also admits that “Black Paw did not submit the claims made in Varney I to its insurance company because [he] made the determination that it was a frivolous and meritless claim that did not require an insurance claim.” He also admits that, as a result of his failure to report this claim, insurance is not available in this case. The only fact materially in dispute is whether Black Paw is “a vastly undercapitalized entity,” as the Varneys contend, or “a fully capitalized, profitable business,” as Simpson contends, but, as shown below, the resolution of this fact is not necessary to the disposition of this motion or even this case.
The Varneys, although they disagree with Judge Merrick’s ruling in Varney I that their fraud and breach of contract allegations fail to state a claim, wisely recognize that the doctrine of claim preclusion forecloses reconsideration of her ruling and do not press these claims in the face of this motion for summary judgment. This Court, consequently, allows Simpson’s motion for summary judgment as to the fraud and breach of contract claims in Varney II. It should be emphasized that the sole ground for allowing the motion as to these counts is claim preclusion: a plaintiff whose motion to amend a complaint has been denied because the new claims fail to state a claim may not simply file a new complaint with these claims and seek an independent determination from another judge on the same issue. See, e.g., Heacock v. Heacock, 402 Mass. 21, 23 (1988).
The Varneys, however, did not seek to add a Chapter 93A claim in their motion to amend in Varney I, and therefore Judge Merrick’s ruling does not preclude this claim from going forward in a new complaint. With regard to the Chapter 93A claim, the issue is whether it may constitute an unfair or deceptive act or practice in the conduct of trade or commerce, in violation of G.L. c. 93A, § 2(a), for the president of a home inspection company to advertise that his company is fully insured and then, when a claim is brought against the home inspection company alleging negligence, to intentionally decide not to submit the claim to the insurer, resulting in the denial of any insurance coverage on that claim. This Court concludes that these facts may indeed support such a claim under G.L. c. 93A.
This is a case of first impression in that no case has been cited by any party (and none found by the Court) that addresses whether the failure to file an insurance claim, under some circumstances, may itself constitute an unfair act or practice in violation of Chapter 93A. As a result, this Court must look to the meaning and purpose of Chapter 93A to determine whether this conduct falls within its rubric. The Supreme Judicial Court has stated “that the following are ? considerations to be used in determining whether a practice is to be deemed unfair: (1) whether the practice ... is within at least the penumbra of some common-law, statutory, or other established concept of unfairness; (2) ... is immoral, unethical, oppressive, or unscrupulous; (3) ... causes substantial injury [to] ... competitors or other businessmen.’” Datacomm Interface, Inc. v. Computerworld, Inc., 396 Mass. 760, 778 (1986) quoting PMP Assocs., Inc. v. Globe Newspaper Co., 366 Mass. 593, 596 (1975), quoting 29 Fed. Reg. 8325, 8355 (1964). An act or practice that is deceptive or fraudulent is certainly in violation of c. 93A, but an act or practice need not be deceptive or fraudulent to be found to be “unfair.” See Massachusetts Farm Bureau Federation, Inc. v. Blue Cross of Massachusetts, Inc., 403 Mass. 722, 729 (1989).
When a home inspection company advertises that it is “fully insured,” it reasonably conveys two messages to potential customers: (1) that it is reputable enough to obtain insurance; and, more importantly, (2) that if the customer were to bring any claim of negligence against the home inspection service, there will be a “deep pocket” – an insurance company – to ensure full payment of any judgment or settlement. Implicit in the second message is that the home inspection company will extend the benefits of its insurance coverage to its customers by reporting negligence claims to its insurer and complying with all other conditions necessary to ensure coverage. By choosing not to submit a negligence claim to its insurer, the home inspection company is effectively negating the second message because there will be no insurance (and consequently no “deep pocket”) in the absence of timely submission. It does a customer no good for his home inspection company to have insurance if that insurance will not be available to that customer. In other words, while the home inspection company’s advertisement represents that it is fully insured, it effectively negates or diminishes that representation when it acts to deny a customer the benefits of that full insurance coverage. “Fragmentary information may be as misleading ... as active misrepresentation, and half-truths may be as actionable as whole lies ....” Kannavos v. Annino, 356 Mass. 42, 48 (1969) quoting Harper & Jones, Torts, § 7.14. Therefore, this Court concludes that it may be deceptive and certainly would be unfair for a home inspection company who advertises that it is fully insured to knowingly engage in conduct that would prevent a customer’s claim from being insured.(1)
Having declared that a Chapter 93A claim is cognizable on the facts set forth in this record, it is important to set forth the limits of such a claim. Damages from this alleged Chapter 93A violation arise only in the event that the Varneys prevail in Varney I against Black Paw and Black Paw is unable to pay its judgment in full. In that event, compensatory damages under Chapter 93A against Simpson would equal the difference between the amount of the judgment against Black Paw and the amount collected from Black Paw. Since the disposition of the Chapter 93A claim against Simpson in Varney II must await the disposition of the claims against Black Paw in Varney I and the claims in these two cases are inherently interwoven, this Court hereby consolidates these two actions.
ORDER
For the reasons stated above, this Court ORDERS that:
1.The defendant’s motion for summary judgment is ALLOWED as to the fraud and breach of contract claims and DENIED as to the G.L. c. 93A claim. 2.Varney I (Essex County Superior Court Civil Action No. 98-1337) and Varney II (the above-entitled action) are hereby consolidated.
______________________________
Ralph D. Gants
Justice of the Superior Court
DATED: September 27, 2000
Footnotes
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‘Contamination’ suit lost
By Julie Manganis Staff writer
Salem- A Salem Superior Court jury yesterday rejected all but one of the claims made by a Topsfield couple who said they were tricked into buying a house contaminated with Chemicals and soot five years ago, and decided to tear it down.
Robert and Cheryl Varney sued the former owner of the Brookside Road home, the real estate agency that sold it to them in 1997, and the home inspection company that found no problems with the 20-year old home.
But yesterday, they were awarded just $12,500 for what the jury decided was negligent infliction of emotional distress by the home’s former owner, Janice Scibelli- and Scibelli’s lawyer says he may appeal that finding.
The decision came following a six-week trial before a jury and Judge David Lowy.
Scibelli, a widow who was selling her home after the death of her husband, and Middleton Real Estate, the agency that handled the sale, were accused of making false statements on a disclosure form.
Black Paw Home Inspection, a Stoneham-based company, was accused of negligently missing the damage the Varney’s say they later found.
The Varney’s contended that the house they bought in 1997 had been damaged by fire or by an oil furnace “blow back.” They said they found fire damage on a beam in the cellar, near a hot water heater; soot in the insulation in the walls; and traces of methylene chloride, an industrial solvent, and other chemicals in the air. They claimed that those chemicals were used to clean up the damage.
They decided in 1998 to demolish the house and rebuild in the same site, and then went to court seeking damages for the cost of both homes plus emotional distress.
Lawyers for the three defendants in the suit quickly challenged their claims, noting that there was no record of any fire call at the home. They said there had been a minor problem with the furnace backing up after Scibelli had filled out the disclosure form, but that it would not have caused the kind of contamination claimed by the Varney’s.
They also argued that there was no contamination within the house, and what they thought was soot from a fire was most likely simply what was blown into the walls from the house’s own chimney.
Jurors returned their verdict yesterday afternoon.
Scibelli’s lawyer, William Hunt, said he is considering an appeal, but declined further comment. Lawyers for Middleton Real Estate and Black Paw said they were pleased with the outcome.
Robert Varney, who said his children are still sick from the exposure, was angry at the outcome.
“We lost before we even started,” said Varney, who contends that the law was manipulated by what he feels were politically connected lawyers in the case.
“They all knew about the damage and they all conspired to get us to buy the house,” said Varney. “We were like sheep being led to the slaughter.”
Varney said the home they built to replace the one they bought is now about to be foreclosed, and the couple’s vehicles are being repossessed.
The Varney’s decision to tear down their house made local headlines back in 1998, as did their lawsuit.
The couple told reporters that they saw no other choice. They said they were told they could no longer stay in a trailer on the property, and they wanted to rebuild.
They launched a Web site, Housefromhell.com, where they posted news accounts and other commentary on their ongoing legal case.
That led Black Paw to file a counterclaim for defamation. Lawyers for Black Paw argued that the increasing number of people searching the Internet for a home inspector would find the site and avoid doing business with the company.
The jury rejected that claim, however.
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